Bigcommerce has become one of the (no pun intended) big guys in eCommerce. Choosing to go with Bigcommerce means that you are putting your faith in an eCommerce platform that thousands of other businesses have succeeded with. The benefit of this popularity is that you know all of the features are there, that it’s easy to work with, and that if you have any questions, they have probably already been asked and answered. They also offer a free trial for 15 days, so you can try them out and see if they fit the needs of your business.
Image Note: Bigcommerce was founded in 2009, by Eddie Machaalani and Mitchell Harper. Today Bigcommerce has grown to have 370 employees, over $100 million in funding, and has processed over $5 billion in sales.
Having a stunning design for your store is crucial to the success of your online business. Bigcommerce has a great theme store with several free and premium themes for your site, and they can all be further customized, using the store editor. It is also important to have a professional, easy-to-use product page that will encourage your customers to add a product to their cart. Bigcommerce lets you add unlimited options to your products, and you can add high-res photos that will zoom when your customers hover over a product photo. The Bigcommerce themes offer a single page checkout option, which will let your customers checkout in the easiest and quickest way possible.
Bigcommerce’s control panel is great for showing you business insights. It offers a dashboard that shows you an overview of which products are most popular, your number of customers, revenue, and the conversion rate of people who come to your website. All of this data helps you analyze how your eCommerce store is performing at a glance, and it will save data over time so you can monitor your growth.
The Bigcommerce support is wonderful and will allow you to call in and speak to an expert any time, day or night. If you’re not feeling like talking on the phone, you can also hop onto live chat, where a product expert will assist you through a text-based chat. Another option is the email support where the Bigcommerce team will create a case for your issue. There’s also an active community forum and the Bigcommerce University where you can view digital video lessons that teach you all about the different areas of Bigcommerce and how to manage an eCommerce website.
Bigcommerce is a great choice for your eCommerce platform because they have many features to choose from, excellent support, and your store will look trustworthy with a professional, responsive design.
Need Help with Bigcommerce? Send us a message, or leave a comment below. We are a Bigcommerce partner and can help you get your store setup so you can start selling.